How to make a claim of up to €600 EUR per passenger for delayed and cancelled flights

Disclaimer: This post was sponsored by Compensair and we may earn a commission (at no cost to you) based on making a claim through our links. 

There’s nothing worse than being sat on the runway knowing that your plane should have already taken off, and yet, it hasn’t. Flight delays are the last thing you want for your trip. Sometimes these delays can cause significant problems if you need to stick to a tight schedule, especially in remote places where you might be trying to catch a connecting flight with minimal runs a week. 

It’s quite common when a flight is delayed to put aside the idea of claiming compensation for your inconvenience and in some cases, completely ruined plans (we’ve been here ourselves). You think the idea of claiming back is going to be complicated, and who do you even contact in the first place got make a claim for a flight delay? We we’re really happy when we found out about Compensair who make claiming back for delayed, cancelled, overbooked and missed connecting flights really straight forward. If you’re not sure if you have any qualifying flights, submitting a claim is free of charge and you can put in a claim with no risk at all as you will only be charged a 25% fee if your claim is successful. What is great about their service is that you can back claim for up to six years back! How great would it be to receive compensation of up to €600 EUR per passengerthat you can spend on another adventure? 

Are you eligible for flight compensation?

In accordance with EU Regulation 261/2004 a passenger is entitled to 250-600 euros of compensation in case of:

  • Flight delay of more than 3 hours

  • Flight cancellation

  • Denied boarding due to overbooking

  • Missed connection due to a delay of the first segment (you arrived at your destination more than 3 hours later than planned)

 

The only requirement is that your disrupted flight needed to have happened up to six years back (depending on country of departure)

  • within the EU (on any airline)

  • leaving the EU (on any airline)

  • or arriving into EU (on EU airline)

 

How much exactly should you get for a disrupted flight?

The amount of compensation you’re entitled to depends on a several factors, including how long you have been delayed, and the distance of your flight. You can calculate the exact amount using the chart below or on Compensair’s website through our link below.

Type of disruption

Length of delay

Distance

Less than 2 hours

More than 2 hours

More than 3 hours

More than 4 hours

Denied boarding

€ 125

€ 250

€ 250

€ 250

1500 km and less

€ 200

€ 400

€ 400

€ 400

All flights inside EU longer than 1500 km and all flights between 1500 and 3500 km

€ 300

€ 600

€ 600

€ 600

All flights with arrival or departure outside EU longer than 3500 km

Flight delay

€0

€0

€ 250

€ 250

1500 km and less

€0

€0

€ 400

€ 400

All flights inside EU longer than 1500 km and all flights between 1500 and 3500 km

€0

€ 0

€ 300

€ 600

All flights with arrival or departure outside EU longer than 3500 km

Flight cancellation

€ 125

€ 250

€ 250

€ 250

1500 km and less

€ 200

€ 200

€ 400

€ 400

All flights inside EU longer than 1500 km and all flights between 1500 and 3500 km

€ 300

€ 300

€ 300

€ 600

All flights with arrival or departure outside EU longer than 3500 km

How to claim?

There are two ways to file your claim to an airline: you can embark on the claim process independently or let Compensair do the work for you. 

If you decide to proceed on your own, you will need the following:

  • Draw up a claim with supporting evidence and necessary documents;

  • Submit a claim in the way required by an airline (online form, fax, email, etc.);

  • Wait for a response (it may take several months);

  • Draw up again a legally justified response to airline’s payment refusal or send a claim again (if ignored);

  • In case of unjustified refusal or ignorance, you will need to apply to consumer rights protection authorities of the country of departure and/or to court.

 

Or you can let Compensair manage everything as quickly as possible for 25% success fee. They will take on all the hassle providing regular updates along the way. And there is no risk at all - they will charge you only in case of success.

 

You can check the eligibility of any of your flights using the link below, and don’t forget you can back date these for anywhere up to 6 years of delayed, cancelled or otherwise problematic flights. 

 

 

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